Go to: curtisinstruments.com

Curtis Instruments UK

Contact

For general enquiries or to place orders:

Sarah – 01604 885260

sarah.clark@curtisinst.co.uk

Sapphire – 01604 885267

sapphire.hodgkin@curtisinst.co.uk

Telephone: +44 (0) 1604 885201
Email: orders@curtisinst.co.uk

The Curtis product range covers everything from instrumentation, motor speed controllers and battery chargers to safety products and input devices. For specific enquiries relating to either generic products or customisable/bespoke items, a discussion with a member of our field sales team may be appropriate.

NameTitleAreas of operation & responsibilityTelephoneEmail
Mark Ankers Managing Director VP Product Management & Head of European Sales & Operations +44 (0) 1604 629755 mark.ankers@curtisinst.co.uk
David Wilkes UK Sales Director & European Instrumentation Sales UK Sales Director and Head of European Instrumentation Sales +44 (0) 1604 885232 david.wilkes@curtisinst.co.uk
Darren Glen Retail Sales Manager Retail market sales across the UK +44 (0) 7889 368057 darren.glen@curtisinst.co.uk
Anita Chapman Sales Office Supervisor Daily operations of UK Sales Office +44 (0) 1604 885230 anita.chapman@curtisinst.co.uk

Support Lines

Telephone Accounts Assistance Email
+44 (0) 1604 885202 +44 (0) 1604 885258 info@curtisinst.co.uk
For technical support with a product already purchased, or technical enquiry for an item you intend to purchase, please call our technical helpdesk above. For existing customers requiring assistance with account or invoice enquiries, please contact our credit control department above.                         A useful service for those looking to specify a Curtis product for a new project and are not entirely sure what you need or which model to select.  You can also call 01604 885201 to discuss options available to you.                         

 

Service and Support

Curtis Warranty -  +44 (0) 1604 885255

Curtis warrants that the products sold to Customers by Curtis will be free from defect in materials and workmanship for a period of twenty-four (24) months of single shift/4000 hours of operation, from the date of manufacture, subject to the terms andconditionsinthisLimited Warranty. 

If, during the applicable warranty period, (i) Curtis is advised via online reporting methods of a defect in a Curtis product; (ii) such product is returned to a receiving point designated by Curtis; and (iii) an examination of such product discloses to Curtis’ reasonable satisfaction that such product is defective (and such defect was not caused by accident, abuse, neglect, alteration, improper installation, lightning damage, submersion, short circuits due to improper handling, repair, improper testing or use contrary to any instruction issued by Curtis), Curtis will replace or credit the defective product at no cost to Customer, except for transportation costs.

See the general Curtis warranty policy for additional details.

Curtis Service - +44 (0) 1604 885202

Curtis customers can count on the company’s extensive worldwide service structure to provide the highest level of customer support and technical assistance.

Curtis Controllers in Europe are serviced directly at local Curtis sales and repair centers.

Out-of-warranty controllers are serviced by TVH in Belgium, anauthorisedCurtis repair and reconditioning facility.

TVH has outstanding technical competencies that meet or exceed Curtis’ exacting standards and factory specifications. Reconditioned controllers are available for purchase directly from TVH.

ISO Accreditation - info@curtisinst.co.uk

Curtis Instruments is an ISO 9001:2008 registered company.

Worldwide, Curtis facilities at Mt. Kisco, NY; Livermore, CA; Suzhou, China; Northampton, England; Sofia, Bulgaria; Stenkullen, Sweden; Carolina, Puerto Rico; and Biberist, Switzerland, are under the scrutiny of Lloyds, BSI, AEA and SQS Registrars, as conforming to the qualifying benchmarks for accreditation to ANSI-RAB, UKAS, SAS and RvA international quality management systems.