Dear Valued Customer
This is our third update in regards to the Coronavirus pandemic and our team continues to monitor this global situation. Our number one priority remains the health and well-being of our colleagues around the world who, in the main, we are happy to report, remain safe and well at this time.
Our manufacturing plant in China remains open, manufacturing at full capacity with over 93% of our workforce reporting for work.
Given these facts, Curtis UK wants to keep you fully abreast of our situation to assist with your planning as follows:
As this situation is rapidly evolving, we will continue to monitor it and update our email information as necessary. Your partnership over the coming weeks and months is essential. Please do the same and alert us of any product supply concerns at the earliest opportunity.
If you have specific questions or concerns, please contact your usual Curtis Customer Service Contact in the first instance.
Telephone lines continue to be busy. Please make a note of all the contact options shown below:
Curtis UK Sales Office - 01604 885201
Sarah Clark - 01604 885260
Bethany Colbert - 01604 885267
Anita Chapman, Sales Office Manager - 01604 885230
Please remember, our warehouse is fully stocked, deliveries are still arriving, carriers are still collecting. So if you need something, please call or email us. For now, we're working the same way we do every day!
As our Customer Support Engineer, you will be joining a team of global Customer Support Engineers who are involved in the software development and commissioning of Industrial Electric Vehicle (EV) systems where good project management, customer interface and technical expertise is expected. The majority of projects will involve the development of custom Vehicle Control Language (VCL) software which is a proprietary programming language developed by Curtis. This preliminary and supporting work will be undertaken in our Curtis Instruments UK office in Northampton. Vehicle commissioning and software debugging will be undertaken at the customers' facilities in the UK and Europe.
You should possess a good working knowledge of DC circuits, microprocessor control systems and, most importantly, the ability to program in a high level language such as C. Real time programming and a working knowledge of hydraulics, CANbus and motor control are advantageous.
You will be expected to be able to troubleshoot, work autonomously and set the highest standards at all times. Working away from home is expected for typical durations of between 2 – 5 days in the UK and in Europe.
What you’ll do:
Experience you need:
What we offer:
If you are interested in discussing the position further, please email your CV to email@example.com or call 01604 885230.
How will we use this information you provide?
Curtis UK collects email information to operate effectively in areas such as order processing and managing your account with us, or in order to contact you with important information about product updates or launches, holiday closure dates etc.
We will never sell or share your information with other companies and assure you your details are kept safe and secure at all times.
You can change your mind at any time by contacting firstname.lastname@example.org.
Curtis UK has been delivering reliable, top quality chargers for more than 20 years and are the brand of choice for a wide range of OEMs and Dealers across the UK.
Our latest aluminium wound transformers have allowed for some exciting range developments, offering much lower pricing without any compromise on performance.
All models are manufactured in a state-of-the-art ISO 14001 certified Italian factory. These chargers offer users significant advantages in efficiency, longevity, data retrieval, flexibility and support.
Perfect for traction batteries, the Curtis CONCERTO, PRIMO Power and Pulse chargers recharge batteries in 8 or 10/12 hours and come complete with microprocessor diagnostics and LEDs signalling charging phases or faults. They are perfectly suited to all general industrial battery powered vehicle applications like materials handling, airport ground support, aerial lift, utility and on road EV.
View the full range at Datasheets
B E N E F I T S I N C L U D E
Most of our chargers are ex stock, delivered next day as standard, and all come with a minimum 3 year warranty. If it’s not in stock, we’ll get it, and our lead times are the shortest in the UK! And in the unlikely event that your Curtis Charger requires attention in the field, one of our UK wide network of field based independent Service Agents can be on site with your customer within 48 hours.
The standard colours are Ral 5010 Blue and 7016 Grey. Customer specific colours and product variations (like airblow or weatherproof casing) are also available. The PRIMOPulse is covered by our 5 year warranty and is also supported by nationwide service agent cover, so users are offered a truly unique level of service in this industry.
For more information call 01604 885201 or email us at email@example.com.
Value added support services, system design and assembly. Learn more, click here
All Curtis motor speed controller service and reconditioning in Europe is performed by our exclusive authorised service and repair partner, TVH, located in Belgium.
Europe's largest remanufacturer
With its 6000 square meter facilities for the repair and remanufacturing of electronic parts, TVH is without a doubt Europe's largest, best equipped and most diverse remanufacturer of electronic parts for electric vehicles of all types. The TVH team of more than 40 technicians take care of the repair and remanufacturing of more than 20,000 motor speed controllers and printed circuit boards a year. TVH supplies more than 20,000 customers in 162 countries. As a one-stop shop, the company offers a full service in lift trucks, spare parts, accessories, rental, repairs and handling equipment with a guaranteed fast delivery at a competitive price. For service and reconditioning of Curtis controllers in Europe, click here.
Liftsure industrial Parts were formed in 1999 and have been the local agents for Curtis since then. They provide specialist advice and equipment for all materials handling needs and, with over 20 years experience in the forklift industry Curtis are confident that their combination of product knowledge and skilled manpower resources, they are able to offer the type of equipment and service our standards dictate. Liftsure Equipment engineers are all factory trained with experience on electric forklift trucks, warehouse equipment, battery and battery chargers and other types of handling equipment. Their service department is equipped with technical specifications and workshop manuals for all popular makes and models of forklift trucks and enables them to offer first class support to our engineers and customers to rectify problems in the quickest possible time. To learn more about Liftsure and the Curtis products they provide throughout Africa, click here
Click here for Curtis Warranty information.
Sale of new Curtis products and support for parts in the field is available across Europe and Africa.