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Curtis Instruments UK

Customer Support Engineer (Software & EV Systems)

Job description

As our Customer Support Engineer, you will be joining a team of global Customer Support Engineers who are involved in the software development and commissioning of Industrial Electric Vehicle (EV) systems where good project management, customer interface and technical expertise is expected. The majority of projects will involve the development of custom Vehicle Control Language (VCL) software which is a proprietary programming language developed by Curtis. This preliminary and supporting work will be undertaken in our Curtis Instruments UK office in Northampton. Vehicle commissioning and software debugging will be undertaken at the customers' facilities in the UK and Europe.

You should possess a good working knowledge of DC circuits, microprocessor control systems and, most importantly, the ability to program in a high level language such as C. Real time programming and a working knowledge of hydraulics, CANbus and motor control are advantageous.

You will be expected to be able to troubleshoot, work autonomously and set the highest standards at all times. Working away from home is expected for typical durations of between 2 – 5 days in the UK and in Europe.

What you’ll do:

  • Provide In-house product support for staff and customers.
  • Work closely with customer engineers and our own design teams to create project specific solutions for electric vehicles and industrial drives.
  • Run training sessions for customers.
  • Participate in project reviews.
  • Develop proprietary application code.

Experience you need:

  • BSC EE degree or equivalent in Mechatronics or Vehicle Engineering
  • In-depth experience working with electrical and electronic systems and the associated tool environment.
  • Knowledge of vehicle communication systems such as CAN-Open and CAN-J1939.
  • Knowledge of motor control systems (strongly preferred).
  • Experience in software analysis, documentation and design of experiments.
  • Ability to work effectively in small teams.
  • Experience in programming using high-level languages such as Basic, C, or has experience with Arduino or Raspberry Pi and/or robotics. 

What we offer:

  • Training and long-term development of your position.
  • Interesting and challenging tasks in-house and at customer location.
  • International work environment.
  • Attractive salary and employee benefits

If you are interested in discussing the position further, please email your CV to anita.chapman@curtisinst.co.uk or call 01604 885230.




Experience with high-level programming and motor control? Worked with industrial electric vehicles or AGV/Robotics? Click here to learn more.

Coming SOON!

New HALO Lamp

LED. 12-80V. Red, Blue and Green options. Perfect for warehouse MH equipment like order pickers and flexi-trucks. Call 01604 885201 or email us at info@curtisinst.co.uk

NEW One-Size-Fits-All

TEMPO Charger

Suitcase-sized, multi-function, 94% efficient three-phase HF charger

Curtis EV System Controls

Integrate the hardware and software of the entire vehicle control system with Curtis solutions.

An Overview of Curtis Worldwide

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Watch how easy it is to

Make Your Forklift Safer!

Wide range of options in stock.

Curtis UK has been delivering reliable, top quality chargers for more than 20 years and are the brand of choice for a wide range of OEMs and Dealers across the UK. 

Our latest aluminium wound transformers have allowed for some exciting range developments, offering much lower pricing without any compromise on performance.

All models are manufactured in a state-of-the-art ISO 14001 certified Italian factory. These chargers offer users significant advantages in efficiency, longevity, data retrieval, flexibility and support.

Perfect for traction batteries, the Curtis CONCERTO, PRIMO Power and Pulse chargers recharge batteries in 8 or 10/12 hours and come complete with microprocessor diagnostics and LEDs signalling charging phases or faults.  They are perfectly suited to all general industrial battery powered vehicle applications like materials handling, airport ground support, aerial lift, utility and on road EV.

View the full range at Datasheets

B E N E F I T S  I N C L U D E

  • Improved battery performance: Proportional gassing and controlled equalization ensures the battery receives thecorrect amount of charge.
  • Reduced running costs: Programmable delay on charge start, allows for use of off peak power, providing energy
    cost savings.
  • High durability: Heavy gauge, all steel, welded case finished in hard wearing wipe clean epoxy paint.
  • Rated to IP20.
  • Shortest lead times for non-stock items
  • UK wide service support network

Most of our chargers are ex stock, delivered next day as standard, and all come with a minimum 3 year warranty.  If it’s not in stock, we’ll get it, and our lead times are the shortest in the UK!  And in the unlikely event that your Curtis Charger requires attention in the field, one of our UK wide network of field based independent Service Agents can be on site with your customer within 48 hours.

The standard colours are Ral 5010 Blue and 7016 Grey. Customer specific colours and product variations (like airblow or weatherproof casing) are also available.  The PRIMOPulse is covered by our 5 year warranty and is also supported by nationwide service agent cover, so users are offered a truly unique level of service in this industry.

For more information call 01604 885201 or email us at info@curtisinst.co.uk.

Next day delivery

Forklift Battery Chargers

Largest stock holding and shortest lead times in the UK.

Forklift Safety Equipment

Wide range of LED Worklamps, Safety Zone and Spot Lamps, Beacons, Magnetic Worklamps

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Curtis Engineering

Four R&D centres around the world produce highly specialised products for a wide variety of applications.

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Manufacturing Support Team

Value added support services, system design and assembly.  Learn more, click here

For trusted Curtis controller service and reconditioning:

Only TVH gets our stamp of approval in Europe.

All Curtis motor speed controller service and reconditioning in Europe is performed by our exclusive authorised service and repair partner, TVH, located in Belgium.

Europe's largest remanufacturer
With its 6000 square meter facilities for the repair and remanufacturing of electronic parts, TVH is without a doubt Europe's largest, best equipped and most diverse remanufacturer of electronic parts for electric vehicles of all types.  The TVH team of  more than 40 technicians take care of the repair and remanufacturing of more than 20,000 motor speed controllers and printed circuit boards a year.  TVH supplies more than 20,000 customers in 162 countries. As a one-stop shop, the company offers a full service in lift trucks, spare parts, accessories, rental, repairs and handling equipment with a guaranteed fast delivery at a competitive price.  For service and reconditioning of Curtis controllers in Europe, click here.

For new Curtis products, service and reconditioning:

Contact Liftsure, our Authorised Agent in Africa.

Liftsure industrial Parts were formed in 1999 and have been the local agents for Curtis since then.  They provide specialist advice and equipment for all materials handling needs and, with over 20 years experience in the forklift industry Curtis are confident that their combination of product knowledge and skilled manpower resources, they are able to offer the type of equipment and service our standards dictate.  Liftsure Equipment engineers are all factory trained with experience on electric forklift trucks, warehouse equipment, battery and battery chargers and other types of handling equipment.  Their service department is equipped with technical specifications and workshop manuals for all popular makes and models of forklift trucks and enables them to offer first class support to our engineers and customers to rectify problems in the quickest possible time.  To learn more about Liftsure and the Curtis products they provide throughout Africa, click here

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Curtis products and support in Europe and Africa

Sale of new Curtis products and support for parts in the field is available across Europe and Africa.

Electric Vehicle

Safety Lighting and Chargers

Simple to install and use, up to 5 years warranty. 20% reduction on Concerto 50hz Chargers. Call 01604 885201.